(520) 881-8740

What to Expect at Your Appointment

For new patients that want to have a hearing test and hearing solution consultation, the appointment is scheduled for 90 minutes. We will ask for your insurance information at the time you schedule the appointment and if we have information ahead of time, we can verify your benefits before you arrive for your appointment. We accept most major insurances, including Medicare, Cigna, Blue Cross/Blue Shield, Humana and many others. If your insurance is not listed, just ask if we are providers as some insurances we are not allowed to list per our contract agreements. For Medicare Part B Beneficiaries: you will need to obtain a referral for hearing testing from your primary care physician in order for us to bill your Medicare for the hearing test. If the referral is not received, we will not be able to see you for your appointment and we are not allowed to collect payment in lieu of billing your medicare insurance.

Once you arrive, you will fill out paperwork unless you have filled it out ahead of time from our website. We will make a copy of your insurance card and then the audiologist will bring you back to the consultation room to discuss your individual hearing needs. We strongly encourage bringing along a family member or friend, who may be part of any decision making process. The audiologist will conduct a case history by asking some questions about your hearing. From there, she will look in your ears to determine if something in your ear is preventing you from hearing well. If the examination of your ears is clear, you will have a comprehensive hearing evaluation, which includes listening for tones, speech, speech in noise and middle ear testing. These test results will then be discussed with you and recommendations will be discussed.  Consultations are also available without a hearing test.