(520) 881-8740

About Our Practice

Sonora Hearing Care, LLC is locally owned and operated and dedicated to providing excellent hearing care to the area.

With leading edge technology and skilled, professional staff, we are the resource you need for audiology treatment, diagnosis, and more. Our services include diagnostic hearing evaluations, screenings, aural rehabilitation, tinnitus evaluations and management therapies, cochlear implant testing and mapping, and community seminars. We also offer hearing aid services such as consultations, fittings, and repairs. We always aim to be the best in hearing care for you or your loved ones, giving you knowledgeable service with a friendly smile.

Sonora Hearing Care, LLC supports community organizations serving those with hearing loss. If you have unused or old hearing aids, consider bringing them into our clinic and they will be donated to these organizations. These donated hearing aids are given to low-income residents in southern Arizona who would not be able to afford these devices on their own. By donating a device that you or a family member is no longer using, you will give someone in the community a better quality of life!

Meet our Doctor of Audiology

Cristi A. Moore

Cristi A. Moore, Au.D., F/AAA, completed her Bachelor of Science degree at Idaho State University. She then went on to complete a Master’s Degree from the University of Utah and her Doctor of Audiology from A.T. Still University-Arizona School of Health Sciences. She’s been in Tucson since 2000 and took ownership of Sonora Hearing Care, LLC after the founder retired. Having worked in many different settings throughout her career including private practices, manufacturers, and corporate dispensing offices, she has amassed a wealth of knowledge about the industry. It’s her pleasure to provide quality care for your ears – and for you – in order to help you manage, treat, and overcome your hearing troubles. Dr. Moore has also been a speaker at various conferences and podcasts.  In her spare time, Dr. Moore enjoys spending time with her husband, son, three dogs and a bird.

Sonora Hearing Care, LLC is a member of the Better Business Bureau as well as many community organizations serving those with hearing loss, including a local non-profit that helps low income residents receive hearing healthcare. If you have unused or old hearing aids, consider bringing them into our clinic and they will be donated to this non-profit organization. These donated hearing aids are given to low-income senior residents in Pima County who would not be able to afford these devices on their own. By donating a device you or a family member is no longer using, you will give someone in the community a better quality of life!

Dr. Moore also serves on the board of ALOHA – the Adult Loss of Hearing Association. The organization is a non-profit, peer support group that offers weekly support meetings, education, and resources to help local residents cope, learn and manage hearing loss for themselves or their friends and family.  Sonora Hearing Care, LLC is proud to support these organizations and the community of Tucson.

Our Mission

Sonora Hearing Care, LLC is a locally owned and operated audiology and hearing aid practice designed to provide excellence in hearing care through the use of leading edge technology and dedicated professional and personal service to people with hearing impairments.

We specialize in providing the best hearing care for you and your loved ones. Our professional services include diagnostic hearing evaluations, hearing screenings, Tinnitus Evaluations and Management Therapies, hearing aid consultations, hearing aid fittings, fittings of assistive listening devices, hearing aid repairs, aural rehabilitation, and community seminars.

Our audiologist receives continuous training to stay up to date on the cutting edge of technology and often consults with other colleagues in the field. We participate with most insurance companies, including Medicare. Call our office to find out if we are a provider for your insurance plan. We also use a variety of hearing instrument manufacturers. We are experts in recommending and demonstrating assistive listening devices such as amplified telephones, FM systems, Bluetooth accessories, and TV listening devices. We are equipped and trained to handle most minor hearing aid repairs in our office or we will be happy to send it in for factory repair.

We are committed to excellent service.
Appointments are available on short notice.

What to Expect at Your Appointment

For new patients that want to have a hearing test and hearing solution consultation, the appointment is scheduled for 90 minutes. We will ask for your insurance information at the time you schedule the appointment and if we have information ahead of time, we can verify your benefits before you arrive for your appointment. We accept most major insurances, including Medicare, Cigna, Blue Cross/Blue Shield, Humana and many others. If your insurance is not listed, just ask if we are providers as some insurances we are not allowed to list per our contract agreements. For Medicare Part B Beneficiaries: you will need to obtain a referral for hearing testing from your primary care physician in order for us to bill your Medicare for the hearing test. If the referral is not received, we will not be able to see you for your appointment and we are not allowed to collect payment in lieu of billing your medicare insurance.

Once you arrive, you will fill out paperwork unless you have filled it out ahead of time from our website. We will make a copy of your insurance card and then the audiologist will bring you back to the consultation room to discuss your individual hearing needs. We strongly encourage bringing along a family member or friend, who may be part of any decision making process. The audiologist will conduct a case history by asking some questions about your hearing. From there, she will look in your ears to determine if something in your ear is preventing you from hearing well. If the examination of your ears is clear, you will have a comprehensive hearing evaluation, which includes listening for tones, speech, speech in noise and middle ear testing. These test results will then be discussed with you and recommendations will be discussed.  Consultations are also available without a hearing test.

After a PCS to Davis-Monthan I asked about a reliable hearing specialist and was told about Sonora Hearing Care. Of course, months later I still had not done anything and now my hearing aids were in desperate need of some TLC. I asked around again and was told that Dr. Moore was the person I needed to see. I called for an appointment and not only could they get me in that same week, but they also worked with my insurance!

So now my hearing test is current, my hearing aids are working as if they were brand new and Dr. Moore even gave me strategies for dealing with my tinnitus until I can get back in for treatment. I’m so glad I found such a great office on my first try, that doesn’t happen often!

Rene A

Christy is very knowledgeable and patient. She has never been pushy in trying to sell you a new aid nor accessories. Receptionist is friendly and welcoming.
Joanne P

I am new at wearing hearing aids – the care I have been given is wonderful – so easy to understand; gave me much help as I was having some trouble. They changed the aids and I am so happy with them. I highly recommend these wonderful folks!
Carol F

After denying the obvious, I finally decided to get my hearing checked.  I didn’t know what to ask or expect.  Dr. Moore is awesome!  She took the time to answer my questions, explain my results & make recommendations for aids that would match my lifestyle.  Her follow-up care, knowledge, kindness, patience & helping me through numerous “self created” challenges has been a life saver.
C. Cox.

Needing to use a hearing aid for over 54 years, I have had the pleasure of working with some fine audiologists and hearing aid specialists–but in those years, I’ve never had someone as thorough, understanding, informed and caring as Cristi Moore from Sonora Hearing Care. I have always been thrilled to refer someone to Cristi, as I know the kind of service that will be provided.
Bob D.

Improving Your Hearing is Our Mission

5625 E Grant Rd, Tucson, AZ 85712